Refund Policy

30-day returns

GCI Outdoor accepts eligible return requests made within 30 days after delivery. Items must be unused, in their original condition, and returned with the original packaging. Include the order number or other proof of purchase.

Starting a return

Contact us before sending an item. For an eligible return, we will provide return instructions and, where applicable, a prepaid return label or another merchant-paid return method. Returns sent without prior authorization may not be accepted.

Damaged, missing, or incorrect items

Inspect the order after delivery. If an item is damaged, incomplete, or incorrect, contact us promptly with the order number and clear photos so we can review the issue and provide an appropriate resolution.

Refunds

After the returned item is received and approved, the refund will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the funds.

Order changes and cancellations

Contact us as soon as possible if an order needs to be changed or cancelled. We will try to help before shipment, but changes or cancellations cannot be guaranteed once processing has begun.

Email: Support@gcioutdoorlifes.com
Phone: (867) 326-3116
Mailing address: 375 Aspen Dr, Swift Current, SK S9H 3Z8, Canada