FAQ

Where do you ship?

We ship to Canadian delivery addresses. Standard Shipping is free.

How long does delivery take?

Orders are normally processed in 1–2 business days. Estimated transit time after dispatch is 4–6 business days. Weekends and Canadian statutory holidays are excluded, and estimates are not guarantees.

How do I track an order?

Tracking is sent to the order email after shipment.

Can I change or cancel an order?

Contact us immediately. We will try to help before shipment, but a change or cancellation is not guaranteed once processing has begun.

Can I return an item?

Eligible unused items in their original condition and packaging may be requested for return within 30 days after delivery. Contact us first with the order number.

When will I receive a refund?

After an eligible return is received and approved, the refund is issued to the original payment method within 10 business days. The payment provider may take additional time to post it.

What if an item is damaged, missing, or incorrect?

Which payment methods are accepted?

The methods currently enabled for your order are shown at secure checkout. Orders are settled in CAD.

How can I contact you?

Email: Support@gcioutdoorlifes.com
Phone: (867) 326-3116
Mailing address: 375 Aspen Dr, Swift Current, SK S9H 3Z8, Canada